ASIC initiates penalties against Westpac for delayed response to customer hardship notices
The corporate regulator, ASIC, has initiated civil penalty proceedings against Westpac for its failure to promptly address customers’ hardship notices, according to an official statement released on Tuesday morning. ASIC’s allegations state that between 2015 and 2022, 229 Westpac customers did not receive timely responses to their hardship notices, as required by regulations. In the […]